SIMmersion's training systems present users with dozens of choices for what they can say next at any given time, including changing topics of conversation, trying different strategies, or following up on something the simulation character just said. Learn more about how users can say nearly anything at any time with our Expert Script.
Like real people, the characters may also respond to what the user says in any number of ways. They consider several factors:
- Everything that has been discussed through the entire conversation.
- The character's personality type, which is randomly selected by the computer before each conversation. Is
the character generally friendly and forgiving or impatient and curt?
- The character's feelings towards the user, driven by how well the user has built rapport with the character.
- What the character wants to talk about. He may have different goals or interests than the user.
These factors are used to create probabilities for what the character will say, then one of those responses is randomly selected from a list of appropriate responses. This emulates the same subconscious way in which we all choose what to say next:
I like this person, but he just offended me. Do I move on as if it's no big deal? Make a joke to cut the tension? Just let him know I don't like what he said? Change the subject?
Our patented logic system allows the character to provide a different conversational experience every time, even if the user attempts to say the same things in the same order each time. With an engaged user who tries to talk about different things as well, it becomes nearly impossible to have the same conversation twice.
