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The training of "people skills" can be interpreted to mean different things to
different people. SIMmersion's PeopleSIM™ technology was designed with the flexibility to
meet a wide variety of needs. Below are some examples of how our technology
has been applied to meet client demands.
This simulation is being created to
help managers give effective performance counseling to their employees.
Brooke Lerner™ is an employee whose primary weakness is her poor attitude and
the way she gets along with others. As her new manager, you must deliver an
honest assessment of her performance, especially since she has never received
one before. With these challenges, you must come to an understanding with
Brooke about the changes you expect in her performance and behavior.
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This simulation was created to
sharpen FBI agents' interview skills. Mike Simmen™ is a loan officer at North
Star Bank, the scene of a $40,000 theft. As a law enforcement officer, your
assignment is to talk to Mike about the incident and determine whether he was
involved. Did Mike take the $40,000? Mike may be forthcoming with helpful
information or he may lie and be evasive. If you're not careful, he may get
angry and frustrated with your questions and decide to end the interview. It's
up to you to discover the truth.
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This simulation was designed to
train forensic experts on what to expect when taking the witness stand. As a
forensic scientist, you are questioned by both the prosecution and defense
attorneys on your qualifications and the evidence submitted to the court. This
task will be difficult, especially since the defense attorney will use tactics
to make you look incapable to the jury. To help the prosecutor in presenting
her case, you will need to present technical information accurately and in a
way that is readily understandable.
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This simulation was created to
help Army personnel detect the risk of suicide among soldiers. As an Army
Chaplain, you meet an infantryman named Billy Parker™ who is having some
personal problems. Billy may be willing to talk about these things openly or he
may simply feel that it is none of your business. Regardless, your job is to
determine if he is at-risk for suicide based on your conversation with him. You
will need to listen closely for any clues or symptoms that belie his true
intentions.
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This simulation was designed for
children with autism or other developmental delays who have difficulty interacting with their peers.
Andy Newman™ is
new in town and enjoys grade school. As a classmate, you would like to invite
him to come over to your house after school. But will he be interested? Andy is
more likely to accept your invitation if you show an interest in him and don't
insult or hurt his feelings.
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This simulation was created to
improve U.S. Customs agents' screening skills. As a U.S Customs inspector, you
greet Maria Rodriguez™ who has just flown in from Mexico City. Your job is to
determine whether you should search her for illegal substances. Maria's
behavior can range from innocently nervous to noticeably guilty. Your
assessment needs to be made based on subtle physical and verbal clues. Keep in
mind that if you decide to search her or the luggage she is carrying, you will
be asked to clearly state your reasons for doing so.
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SIMmersion® developed this medical simulation training module to teach healthcare professionals
to distinguish between routine symptoms that are indicators of a biological terrorist attack. It is your job to examine David, discuss his medical
history and current symptoms, and make an appropriate diagnosis. David's medical condition varies with each play of the simulation. During one visit,
he may be infected with chicken pox, but talk to him again and he may have Rocky Mountain spotted fever or smallpox, which share similar symptoms
that can be difficult to differentiate.
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SIMmersion® has developed two simulations to help users learn to interact
effectively with members of other cultures. Zhou When provides users
with exposure to Chinese culture, while Rasheed Ali Abdullah teaches
about Arab culture.
These simulations help the user develop sensitivity to different cultural
and social norms and enchance active listening skills.
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Although alcohol-related injury continues to be a leading cause of death in the US, the
educational curriculum for health care professionals devotes little time to the prevention
and treatment of alcohol use disorders. Consequently, many health care professionals lack
sufficient background in alcohol screening and brief intervention strategies and have
difficulty with issues of patient resistance and ambivalence about reducing alcohol use.
SIMmersion developed the Christy Johnson simulation to help healthcare providers practice
these difficult conversations. You must talk with Christy about her drinking habits to
determine how much of a role alcohol plays in her life. If needed, you must help her
realize how her drinking impacts her life, her relationships, and her health, while always
being careful not to push her too far.
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When Juan Gonzalez walks into your Navy recruiting office, you know nothing about him.
As you discuss what the Navy can offer him, you must also find out what he can offer the
Navy. To do this, you must demonstrate the rapport building, blueprinting, and selling
skills that a Naval Recruiter should utilize when speaking with a potential recruit.
In the real world, you only have one chance to say the right things to Juan, only one
chance to determine if there is something in his past that would keep him from serving
well. But with the Juan Gonzalez simulation, you (as Navy Recruiter) can practice and
reinforce your conversational skills as many times as you'd like. By the end of the
experience, you will improve your self-confidence in job performance and your
understanding of the role and objectives of a Naval Recruiter.
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"The SIMmersion technology overcomes the
serious shortcomings associated with role-playing, traditionally used for
practice."
-Undisclosed Official
Department of Defense |
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